Cultural Competency Training for Service Providers

Cultural competency refers to the ability of systems to provide services to clients who adhere to a diverse range of values, beliefs, and codes of conduct; as well as the ability to adapt such services to social, cultural, religious, and linguistic needs. When cultural competency is scarce, gaps emerge between service providers and clients, often resulting in mutual frustration, distrust, inefficiency, and wasted resources.

Mosaica’s cultural competency trainings are based on years of experience in the field, and are adapted to specific organizational needs. For example, between 2014-2019 Mosaica was contracted by the Israel Police to conduct hundreds of cultural competency trainings in police stations around the country; these were designed to address their specific needs, including common challenges police officers encounter in the line of duty, and potential scenarios they may need to navigate.

Mosaica continues to run lectures and workshops for a wide range of institutions: police and Border Patrol employees, students and professionals on college campuses, and many non-profit organizations and community groups. Trainings are also designed to address the needs of  specific populations, including: the Arab sector, the Haredi sector, the Ethiopian community, immigrants from the Soviet Union, the LGBTQ community, the Hilltop Youth, and more.


Want to learn more?

E-mail us with the title line: “Interested in cultural competency training.” Please include your full name, phone number, and place of residence.