Cultural competency

Cultural competency describes the ability of systems to provide services to clients with a diverse range of values, beliefs, and codes of conduct, as well as the ability to adapt such services to social, cultural, religious, and linguistic needs. When cultural competency is scarce, gaps are created between service providers and services, often leading to inefficiency, mutual frustrations, lack of trust and wasted resources.


In 2014-2019, Mosaica conducted hundreds of training courses on cultural competency in police stations, after having won the Israel Police tender to do so. Mosaica holds lectures and workshops for many institutions, including for police stations and units, the Border Patrol, college campuses and community groups.


Mosaica’s training is based on years of experience in cultural competency training and is specifically adapted to organizational needs, such as the Israel Police which highlighted possible scenarios and challenges police officers encounter daily.

Additionally, lectures can be designed to focus on specific populations such as: the Arab sector, the Haredi sector, the Ethiopian community, immigrants from the Soviet Union, the LGBTQ community, the Hilltop Youth


Want to hear more?

Email us with the title line: “Interested in cultural competency course.” Please include your full name, phone number, and place of residence.