bullseyeProgram goal

The Center for Mediation and Consensus Building operates in Jerusalem, a city of many cultures and identities. This multiculturalism impacts the conflicts between individuals, groups, and communities in the area.

The Center was founded with the aim to provide professional conflict resolution and consensus building services in Jerusalem, a place for residents to settle their disputes. It provides high-quality, affordable, and culturally accessible services to residents and seeks to promote a peaceful approach to resolving disputes through dialogue among city residents.

This is accomplished by working in collaboration with communities and organizations, to promote dialogue and raise awareness regarding mediation and other peaceful alternatives for consensus building.

partnersThe Center’s Vision

The Center for Mediation and Consensus Building in Jerusalem was established by Mosaica as an independent body that provides to communities range of possible methods or models for conflict resolution. This vision takes into account the complex nature of the city’s population, a rich diversity of cultures, religions, languages, age groups, and socioeconomic backgrounds. The program encourages dialogue and cooperation when resolving disputes.

The Center aims to work with residents from a variety of Jerusalem neighborhoods, promoting a culture of debate, listening to others, and resolving problems through the establishment of common understandings based on peaceful discourse. This offers residents a path to improving communication, preserving relationships encouraging the acceptance of others, empowering individuals and strengthening community solidarity. With this as the goal, the Center works to improve the quality of life of all residents by educating and promoting values of mutual respect and tolerance.

Our mission:

The Center is accessible to all Jerusalem communities, particularly communities unable to resolve conflicts through agreements. The Center makes mediation accessible to all communities and expands the use of mediation and the language of mediation in all aspects of communal life. The Center also continues to initiate, develop, and manage creative models and programs focused on conflict resolution and prevention, in particular mediation and dialogue models adapted to the needs of each diverse community. The Center’s work is possible because of the work of highly trained, dedicated and committed volunteers.


The Center has been cooperating for many years with various departments in the Jerusalem Municipality, police stations across the city, community centers, NGOs and other organizations.

toolsHistory of the Center

The Center was founded in 2003 with the help of a team of Israel’s most senior mediators who donated days and weeks to create a center to address the specific needs of Jerusalem’s residents. Initially, the Center focused on providing mediation services for community and neighbor disputes. Over the years, it has expanded its scope and now also address family issues (intergenerational and divorce), work disputes, public complaints and criminal cases, small claims mediation and urban renewal disputes.

Additionally, the Center provides conflict resolution training and courses on multi-participant consensus building.

The Center is continuing in its efforts to expand its network of professional mediators from diverse backgrounds. This is accomplished by a comprehensive training curriculum, including basic mediation, a mediation practicum, intergenerational mediation, conflict resolution training and additional means.

Moreover, the Center promotes the mediation approach and methodology to professionals, residents, children and youth through lectures, workshops, and various events held throughout the city.

toolsImplementation, Promotion, and Services

Mosaica’s Center for Mediation and Consensus Building operates, thanks to the work of 50 volunteers. The volunteers are all certified and experienced mediators, graduates of the basic mediation course and practicum, as required by the courts.

Mosaica’s mediators are experienced in diverse areas of mediation and are multi-lingual.

The Center provides about 150 conflicts resolution processes per year, this in addition to holding public events, trainings, workshops, and courses for over 1,000 participants each year.


For additional information

Please contact: gishur@mosaica.org.il


document Case Studies

Mr. Cohen, a senior citizen, is a widower who suffers from limited mobility and enjoys listening to classical music. He told his daughter-in-law that he could no longer remain in his home as the neighbors were mistreating him and impeding his enjoyment of life. The neighbors, in response, claimed that Mr. Cohen was a man who constantly complained. They denied his allegations.

The mediation meeting was held with Mr. Cohen, his daughter-in-law and the neighbors. After two hours of discussion, the parties decided that they wanted to begin their relationship anew. They debated which actions could be agreed on and taken by each side to allow them to move forward peacefully. They came to an agreement.

The neighbors signed the contract, agreeing to a new and better way of communicating with one another. Mr. Cohen concluded by saying: “Thank you for giving me back my life, allowing me to enjoy my coming years”.

teamProgram staff

I have a Bachelor’s degree in History and Education from Queens College, a Master’s degree in Education from Lander College of Arts & Sciences, and a second Master’s degree in Conflict Resolution, Management, and Negotiation at Bar-Ilan University. In 2003, I began working at Mosaica. In 2011, I was appointed Director of the Center for Mediation and Consensus Building in Jerusalem.
I specialize in mediation and consensus building in communities, conflict resolution training, family, divorce, and intergenerational mediation and am I am also a “mahut” (Court-certified) mediator in conflict resolution cases.
I developed and adapted a conflict resolution training model and teach it across the country. Additionally, I am certified by the Court systems as an instructor of the Mediation Practicum course, for individuals training to become mediators.
I am married to Moshe, mother of eight, and grandmother to 20 grandchildren.

I have a Bachelor and Masters’ degree in Law and a Master’s degree in Nonprofit Management and Leadership. I worked for 12 years as an attorney in the public sector and have 10 years of experience in third-sector positions, working with at-risk populations, social entrepreneurship initiatives, and volunteer management. I joined Mosaica in 2021 as intake and community coordinator at the Jerusalem Center for Mediation and Consensus Building.

I entered the world of mediation following a B.A. in Psychology and M.A. in Conflict Resolution.

I have been working in welfare and education for almost a decade and seen how conflict can interfere with relationships and how effective communication is critical for them to succeed.

In my job as the Intergenerational Mediation Program Coordinator, we deal with mediation and consensus building processes in a wide array of conflicts that arise with old age.

I see Intergenerational Mediation as my mission, believe in the model that was developed in Mosaica and work for its implementation on all levels.


50 Volunteers: Professional, Experienced and Qualified Mediators

toolsArticles and relevant content

Peacing it together, Nurit Bachrach, The Jerusalem Post, August 16, 2005

Virus and Mediation, A Pox on both your Houses, Nurit Bachrach, the Times of Israel, March 16, 2020